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AIVN Voice

The Next Generation of Telephony

Voice AITelephonyReal-timeVapi

Overview

AIVN Voice is our flagship telephony platform that allows businesses to deploy hyper-realistic AI voice agents. Unlike the robotic IVR systems of the past, our agents listen, think, and speak with near-zero latency. They can handle interruptions, understand nuance, and integrate directly with your booking systems.

The Challenge

Call centers are expensive, have high turnover, and customers hate waiting 20 minutes on hold.

The Solution

We built a proprietary orchestration layer on top of Vapi and Deepgram to deliver an AI agent that costs pennies per minute and answers effectively instantly.

Key Results

  • 90% Reduction in Wait Times
  • $0.12 cost per minute vs $1.50 for human agents
  • 24/7 Availability

Key Features

  • Sub-500ms Latency: Conversations feel completely natural and instant.
  • Emotion Detection: The agent adapts its tone based on the user's mood.
  • Warm Transfers: Can intelligently route to a human when the conversation gets stuck.
  • Noise Cancellation: Works perfectly even in noisy background environments.